Privacy policy

 

1. Introduction
At Terra Firma Labs Wear, we are committed to protecting your privacy and ensuring your personal information is handled in a transparent, secure, and responsible manner. This policy explains what information we collect and how we use it.

2. Information We Collect
We only collect the information necessary to provide our services to you:

Order Information: Your full name, delivery address, contact telephone number, and email address.

Purpose: This information is used solely for the processing of your orders, the delivery of your products via our courier partners, and to provide you with status updates on your purchase.

3. Marketing and Communication
We respect your inbox. We will never send you marketing emails or newsletters unless you have actively opted in to receive them by checking the subscription box during your checkout process. You may unsubscribe at any time.

4. Third-Party Disclosure
To fulfill your orders, we share your delivery information (name and address) with our contracted courier services.

Security Commitment: We ensure that all third-party partners are bound by strict confidentiality and security obligations that align with our commitment to your privacy.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

5. Your Rights and Contact Information
In accordance with South African law, you have the right to access, correct, or request the deletion of your personal information held by us. For any queries regarding your data, please contact us at our registered business address:

Terra Firma Labs Wear
Email: Terrafirmalabswear@gmail.com